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Protect What Matters
As a holiday home specialist with over 60 years of experience in the industry, we guarantee the trusted management and effective marketing of your property. Already included: A top insurance package. See details below. In addition we are providing general information on renting out a property for you.
Damage Protection for Your Holiday Home
As part of your cooperation with Interhome, your property is automatically covered against damage caused by your guests. This added value is included at no extra cost – and gives you peace of mind with every booking.
Who is covered?
All homeowners who rent out their holiday apartment or house through Interhome.
What is covered?
- Interior contents (e.g. furniture, curtains, etc.)
- Structural elements (e.g. kitchen, windows, floors)
- Fire and water damage caused by guests or their pets
- Vandalism and theft (if proven by a police report)
- Excessive soiling and bedbug infestations
- Lost keys and damaged locks
- Clogged drains and toilets
- Mechanical damage due to mishandling by guests
When is your property protected?
From the moment your guests check in until they check out – exactly as shown in the booking confirmation.
Why this matters to you
- Included automatically – no registration, no extra fees
- No need to involve guests in negotiations or documentation
- No inspection reports required
- One simple online form with photos is all it takes
Secure. Smart. Straightforward.
Interhome and ERV – making ownership easier.
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Our Quality Standards
Minimum requirements
- A holiday home is a self-contained unit - no access to third parties.
- There are living rooms, bedrooms, bathrooms and toilets available (at least one for 6 persons).
- The furnished kitchen has cooking facilities.
- The furniture is intact and tidy.
- Enough hot water is available for the maximum occupancy.
- The facilities are clean and well maintained.
What guests wish
- Internet access/WIFI
- Clean and tidy accommodation
- Bed and bath linen provided
- Oven
- Microwave
- Toaster
- Coffee machine
- Washing machine
- Dishwasher
- Barbecue/grill
- Satellite TV and stereo
- Instruction manuals for devices
- Cot
- High chair
- Country-specific cooking utensils (e.g. fondue set, etc.)
- Pets welcome
Health & Safety
What is important for the safety of your guests?
- All banisters/railings are stable.
- Gas and oil equipments in safe working order.
- Steep stairs, galleries and access ramps are well secured.
- Bunk beds must be securely assembled and have safety rails.
- All interior and exterior flooring must be safe and secured.
- Play areas and equipment must be safe and securely installed.
- All electrical equipment (appliances, sockets, electric cables, lamps) is undamaged and ready for use.
- Fire extinguishers and/or fire blankets provided.
- Tested smoke alarm.
- First Aid Kit in the apartment/house.
Frequently Asked Questions
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What can be done to ensure my property is regularly kept clean?
In many places we have a reliable cleaning team on site. Otherwise we will be happy to help you find cleaning staff. Your responsible contact will be pleased to provide you with further tips, like using mattress covers on beds, and other useful suggestions. -
Do I have some protection in the event of my property being damaged by guests?
Our customers are independently insured should any damage occur. With Interhome you have an additional customised insurance policy with ERV to ensure your property has the maximum protection. -
What happens if Interhome has to cancel bookings due to force majeure – will I receive a refund if my guests cannot arrive?
Yes, thanks to the Owners Guarantee with Interhome, offered in partnership with the European Travel Insurance company ERV. This is automatically included with all new bookings from 01.07.2022. An impressive additional feature!
